Privacy Policy

Welcome to TouchMe ("we", "our", "us").

This Privacy Policy explains how we collect, use, store, share, and protect personal data when users access or interact with the TouchMe platform, including all modules: dating features, marketplace listings, communication tools, TouchMe Fans, and any additional services offered within the platform (collectively: the "Service").

By using the Service, you agree to the practices described in this Privacy Policy.

Data We Collect

We may collect the following categories of personal data:

1.1. Information You Provide

• Account data (username, email, phone number, date of birth).
• Profile details (photos, description, preferences, gender, interests).
• Listings and public content you publish (advertisements, rates, prices, offers).
• Communication content (messages, attachments, comments).
• Identity verification materials (ID document photos or video selfies).
• Payment information (handled by external payment processors; we do not store full card numbers).

1.2. Automatically Collected Data

• Device information (model, OS, browser type).
• Log data (IP address, access times, pages visited).
• Cookies, session data, analytics identifiers.
• Location data (approximate, based on user permission).

1.3. Third-Party Data

We may receive information from:

• Identity verification providers
• Payment processors
• Anti-fraud and security partners
• Social media logins (if enabled)

Purposes of Processing

We process personal data for the following legitimate purposes:

• To create and maintain user accounts
• To verify age and identity
• To enable communication between users
• To operate dating, marketplace, and TouchMe Fans features
• To moderate content for security and policy compliance
• To handle payments, subscriptions, and financial transactions
• To provide customer support
• To personalize user experience
• To prevent fraud, abuse, and illegal activities
• To comply with legal obligations
• To improve and develop the Service

Legal Basis for Processing

Depending on your jurisdiction, we process data based on:

• User consent
• Contract necessity (providing the Service)
• Legitimate interest (security, analytics, platform improvement)
• Legal obligations (fraud prevention, law enforcement requests)

How We Use Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Authenticate sessions
• Maintain user preferences
• Analyze traffic and performance
• Prevent fraud
• Personalize content

Users can manage cookies through browser settings.

How We Share Data

We do NOT sell user data.

We may share information only with:

• Payment processors (Stripe, crypto gateways, etc.)
• Identity verification services
• Moderation and anti-fraud tools
• Cloud storage and hosting providers
• Analytics and security partners
• Law enforcement, ONLY when legally required

All partners must comply with strict data protection standards.

TouchMe Fans – Special Conditions

Creators and subscribers acknowledge that:

• Uploaded media may contain sensitive personal data.
• Creators choose what they make public.
• Subscriptions and paid content are processed via third-party payment systems.
• Unauthorized copying, distribution, or screenshotting of content is prohibited but cannot be fully prevented.

User Rights

Depending on your jurisdiction, you may have the right to:

• Access your personal data
• Correct inaccurate data
• Delete your account ("Right to be forgotten")
• Withdraw consent
• Object to processing
• Request data export
• Disable cookies
• File a complaint with a regulatory authority

Requests can be sent to our support team.

Data Retention

We retain personal data only as long as necessary:

• Account information: stored until account deletion
• Communications: stored for platform security for a limited period
• Payment records: retained as required by financial regulations
• Backups: stored securely for disaster recovery

Child Safety

The Service is strictly restricted to users 18+.

• Identity verification may be required.
• We immediately remove accounts suspected of being underage.

Security Measures

We implement industry-standard protections:

• Encrypted data transmission (HTTPS/SSL)
• Encrypted storage of sensitive data
• Two-factor authentication (if enabled)
• Automatic fraud and abuse detection
• Manual and AI-driven content moderation
• Limited employee access
• Regular audits and vulnerability testing

Despite these measures, no system is 100% secure.

International Data Transfers

Your data may be processed in multiple countries.

We ensure protection through:

• GDPR-compliant safeguards
• Standard Contractual Clauses (SCC)
• Secure cloud infrastructure

User-Generated Content

Users are fully responsible for content they upload, including:

• Photos
• Videos
• Listings
• Messages
• Public posts

We may remove content that violates our rules or law.

Third-Party Links

The Service may contain external links.

We are not responsible for third-party privacy practices.

Changes to This Privacy Policy

We may update this Privacy Policy as needed.

Updates will be posted on the platform with a revised "Last Updated" date.

Contact

For any questions, privacy concerns, or data requests, please contact our support team through the in-app Help Center.