TouchMe – Safety & Protection Policy

TouchMe is committed to providing a safer environment for adults to connect, communicate and share content. This Safety & Protection Policy explains our approach to user safety, age restrictions, moderation and risk mitigation.

This Policy complements our Terms & Conditions, Privacy Policy, Cookies Policy and Community Guidelines.

1. 18+ Only – Age Restriction

TouchMe is strictly for users aged 18 and over.

• Users must confirm that they are at least 18 when registering.
• For certain functionalities (e.g., TouchMe Fans, payouts), we may request ID verification.
• Any account suspected of being underage may be suspended while we verify age. If underage use is confirmed, we will permanently remove the account and may block device identifiers.

2. Identity and Profile Risks

TouchMe does not guarantee the identity of any user.

Users must:

• Use caution when sharing personal details.
• Avoid sending sensitive documents or banking info via chat.
• Be skeptical of requests for money, gifts or financial support from strangers.

Users can help stay safe by:

• Using in-app messaging instead of external platforms initially.
• Meeting in public places if they choose to meet offline.
• Informing a friend or family member before a meeting.

3. Offline Meetings Disclaimer

TouchMe does not organize, supervise, monitor or take responsibility for offline meetings between users.

Any real-life meeting is entirely at your own risk.

• Use common sense and follow basic safety rules.
• If something feels wrong, you should leave and/or contact local authorities.

4. Moderation and AI Tools

We use a combination of:

• Automated AI filters
• Human moderators
• User reports

to detect:

• Underage content
• Child sexual abuse material (CSAM)
• Violent or hateful content
• Scams, spam and fraud
• Obvious attempts at illegal sexual services

No system is perfect, so some harmful content may appear. We rely on users to report issues quickly.

5. Reporting Tools

Users can report:

• Profiles
• Listings
• Messages
• Comments
• Content in TouchMe Fans

Reasons may include:

• Harassment or threats
• Underage or suspected minor
• Non-consensual content
• Spam or scams
• Hate speech or violence
• Illegal services or trafficking

Reports are reviewed as quickly as possible. In serious cases, we may lock an account during the investigation.

6. Response to High-Risk Content

For serious violations (such as minors, CSAM, trafficking, explicit illegal threats):

• We may immediately suspend or terminate the account.
• We may preserve relevant data for investigation.
• Where required by law, we may report the matter to relevant authorities.

7. User Control Tools

We offer or plan to offer:

• Block – stop receiving messages from a user.
• Report – send content to our moderation team.
• Ignore / Mute – hide certain conversations or users.
• Privacy settings – control profile visibility and who can contact you.

8. Mental Health and Distressing Content

We do not provide professional mental health services.

If you feel overwhelmed, threatened or emotionally unsafe:

• Consider contacting local mental health professionals.
• In emergencies, contact local emergency services or crisis hotlines.

9. Responsibility & Limitations

While TouchMe takes safety seriously, we cannot:

• Guarantee that every user follows the rules.
• Prevent all harmful behavior.
• Monitor all conversations in real time.

Users are responsible for their own decisions and interactions.

10. Changes to This Policy

We may modify this Safety & Protection Policy as the platform grows and legal requirements evolve. Updates will be published on the platform.

By continuing to use TouchMe, you agree to this Safety & Protection Policy.