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Effective Date: September 2, 2026 ยท Last Updated: September 2, 2026
This Reporting & Appeals Policy explains how users can report content, accounts, behavior, or other activities that may violate TOUCHME's Terms of Service, Community Guidelines, or applicable law.
It also explains how users may appeal certain moderation decisions.
TOUCHME is committed to maintaining a safe, respectful, and trustworthy community.
Every report is reviewed using a combination of:
Reports are evaluated based on the available evidence and applicable Platform policies.
Users may report, among other things:
Reports may be submitted directly through the Platform using the available reporting tools.
Users should provide as much relevant information as possible.
False or intentionally misleading reports are prohibited.
Reports are reviewed as quickly as reasonably possible.
Review priority depends on the severity of the reported issue.
Cases involving:
receive immediate priority.
Following review, TOUCHME may:
Where appropriate and permitted by law, users may be informed that:
Certain investigations may remain confidential.
Users may appeal moderation decisions affecting:
Appeals should include relevant information supporting the request.
Submitting an appeal does not automatically reverse the original decision.
Appeals may be reviewed by moderators who were not directly involved in the original decision, or by another appropriate review process.
Additional evidence may be considered where relevant.
Repeated abusive appeals may be rejected.
Submitting reports for the purpose of harassment, retaliation, manipulation, or disrupting the Platform is prohibited.
Repeated abuse of the reporting system may result in enforcement action against the reporting user.
Where there is an immediate risk of serious harm, TOUCHME may take urgent action, including temporary restrictions or account suspension, while a full review is completed.
Where required by applicable law, TOUCHME may cooperate with competent authorities by preserving information or responding to lawful requests related to serious criminal investigations.
TOUCHME regularly reviews its reporting and appeals processes to improve:
Questions regarding reports or appeals may be submitted through the official TOUCHME support channels available within the Platform or on the official website.